Effective Date: 05th July 2025
Thank you for choosing Sedi Digital (“we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sedidigital.co.ke, or engage with our services.
Please read this policy carefully. If you do not agree with the terms, please discontinue use of our website and services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Subscribe to our newsletters
- Request a quote or proposal
- Engage our services
- Communicate with us via email, phone, or live chat
Personal Information may include:
- Name
- Email address
- Phone number
- Business name
- Billing address
- Any other information you choose to provide
Automatically Collected Information:
When you visit our website, certain information is collected automatically, including:
- Your IP address
- Browser type and version
- Device type
- Pages you view
- Referring website
- Date and time of your visit
We may also collect information using cookies and similar tracking technologies. (See Section 6.)
2. How We Use Your Information
We use the information we collect for purposes including:
- To provide, operate, and maintain our services
- To improve, personalize, and expand our website
- To respond to your inquiries and provide customer support
- To send you updates, promotions, and marketing communications (you can opt-out anytime)
- To process payments and invoices
- To comply with legal obligations
- To protect the security and integrity of our website
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who perform services on our behalf (e.g., hosting, payment processing)
- Business partners if relevant to providing the services you requested
- Authorities if required by law or to protect rights, property, or safety
All third parties are required to respect the security of your data and to treat it in accordance with the law.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data. While we strive to protect your information, please understand that no system is 100% secure. Transmission of information via the internet is at your own risk.
5. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Understand how you use our website
- Improve your experience
- Analyze website performance
- Provide targeted advertising
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
7. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at [email protected].
8. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of such websites. We encourage you to read their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Sedi Digital
Email: [email protected]
Phone: +254743079718
Website: https://sedidigital.co.ke